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Because our products are custom-made specifically for you, we cannot accept returns for "change of mind."

However, if there is a mistake on our part or the item arrives damaged, we will send a replacement immediately at no extra cost to you.

Same-Day Dispatch: Orders for Photo Slates and Tumblers placed before 1:00 PM are typically prepared and shipped the very same day.

Custom Engraving: Because our Engraved Pens and specialized metal gifts require precision setup and laser time, please allow 3 to 5 working days for these to be crafted before they are dispatched.

Mixed Orders: If your order contains both "Same-Day" and "Engraved" items, they will all ship together once the engraving is complete.

Yes! We love working with businesses. We can engrave high-resolution logos on our pens, drinkware, and more. For orders of 10+ items, please contact us via our [Contact Page] for bulk pricing.

Yes! Whether it’s a specific font, a unique layout, or engraving an item you don't see on our site, we love bringing new ideas to life. Please use our [Contact Form] or email us at support@inkvision.co.uk with your requirements, and we’ll get back to you with a quote and a digital mock-up.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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